FENLORYX Money Back Guarantee Policy

At FENLORYX, we are committed to providing our customers with the highest quality products and exceptional service. Your satisfaction is our top priority, and we stand behind the quality of our offerings with a comprehensive money back guarantee policy.

Eligibility

To be eligible for a refund, the following conditions must be met:

• Products must be returned within 30 days of the original purchase date.
• Items must be in their original condition, including packaging, tags, and any accessories.
• Proof of purchase, such as a receipt or order confirmation, must be provided.

Non-Refundable Items

Certain items are excluded from our money back guarantee policy, including:

• Gift cards and promotional items.
• Customized or personalized products.
• Items marked as final sale.

Refund Process

If your return meets the eligibility criteria, please follow these steps to ensure a smooth refund process:

1. Contact our customer service team at support@fenloryx.com to initiate the return process.
2. Ship the items back to the address provided by our customer service representative.
3. Once we receive the returned items, we will process your refund within 5-7 business days.

Refunds will be issued to the original payment method used at the time of purchase. Please note that it may take additional time for your financial institution to reflect the refund in your account.

Contact Us

If you have any questions or concerns about our money back guarantee policy, please do not hesitate to contact our dedicated FENLORYX customer service team at (123) 456-7890 or email us at support@fenloryx.com.

We appreciate your trust in FENLORYX and are committed to ensuring your satisfaction with every purchase.